Generate sales to achieve maximum profitability against annual sales targets. Identify and exploit new sales opportunities with existing and potential customers. Monitor customer accounts within the allocated sales area to ensure that sales potential is fully exploited. Establish and maintain effective communication links with other company departments to identify all sales opportunities. Maintain accurate records of all sales activity and prepare regular forecasts to enable effective forward planning. Maintain awareness of company products and of relevant sales techniques to ensure that the sales role is carried out as effectively as possible. To attend customer’s timely requirements of service. Maintain regular contact with customers to ensure that they are provided with all necessary technical support. Respond to customer complaints and resolve any technical problems to ensure that company products are working effectively and the customer is satisfied with the service provided. Provide feedback to any relevant company departments about complaints and problems to try to ensure that these do not arise in the future. Organize site visits and product trials for prospective customers and report results to relevant managers in the company. Maintain regular contact with the sales and production functions to keep abreast of any developments in products and services. Maintain an awareness of developments in the fields of product marketing and research to ensure that the company continues to compete effectively.
CUSTOMER INTERFACE: Internal Customers: Marketing, Supply chain/ Logistics, operations & Technical team. External Customers: Continuous interaction with Client organizations Key Skills:ELIGIBILITY: Experience in Personal Care Strong Interpersonal Skills with good negotiation skills
Morpheus Consulting understands the dynamics attached to talent acquisition, relationship management and the required service levels within the regional industry. Our heritage is now our main strength as we continue to work within our core markets to deliver key account management and strong contingency recruitment practices to our clients and candidates. Recruitment is a people-focused business â our success and growth are reliant upon our people. Our team of 130 consultants based in Middle east, Asia and Africa offer a blend of international recruitment experience, coupled with a platform of local market and industry knowledge.
Morpheus Consulting has its presence since 2007 and has established itself as a reputed recruitment specialist in its industry. With footprints in Asia, Africa and the Middle East, we offer professional and bespoke contingency and retained search services across a variety of industrial sectors. This vast experience, industry expertise and knowledge enables our consultants to identify and present the highest quality candidates to our clients, in line with their business objectives and culture.
We have built our brand by investing in people, whether it is our own consultants, candidates, or clients. This core value is central to our success, which underpins everything we do, and in return has translated into a successful and established Morpheus Consulting brand that our clients and candidates can trust.
What can I do when my salary history makes me really expensive in my current job market? I dont want to take a huge salary cut, but I am not having success interviewing.
Ironically, years of experience or having valuable expertise can sometimes put you in a tough spot and leave you feeling frustrated and discouraged. You cannot control where
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases