• B.E / Diploma in Electronics & Communication.
• 3 - 6 years Experience.
Job Function and Deliverables:
• Installation of voice & data products, Provide L1 support to customers,
timely escalation of issues, customer satisfaction & retention.
• Revenue collections, providing customer related feedback and lessons learned.
• Work with Account Management Team to optimize the customer's experience with their product.
• Learn and think creatively to incorporate new integration solutions.
• CCNA would be an added advantage.
• Detailed, organized and customer oriented, excellent verbal / written communications.
• Time management and presentation skills.
• Ability to interact with all levels of management in both internal and external teams.
• Ability to multi-task and perform effectively under pressure.
• Solid Networking Trouble-shooting skills.
• Knowledge of networking related and routing / switching protocols.
Salary: As Per Industry Standards.
Job Location: Bangalore / Bengaluru
HITECH PLACEMENTS, Bangalore.