Knoah Solutions is an award-winning Global outsourcing company - led by a U.S. based management team - that delivers the best multi-channel customer and technical support services in the industry.
Since its founding in 2001, Knoah Solutions has successfully helped large enterprises and small companies deal with the challenges of contact center outsourcing by providing a unique blend of management experience, operational process best practices, state of the art technology and a core philosophy of flexibility and openness.
Knoah is your one stop shop for contact center services delivering voice, live chat, email, BPO and 3rd Party QA services.
We handle everything:
Ordering phone lines, setting up your IVR, 100% recording, building your knowledge base, performing quality analysis, providing CRM and agent performance management tools, delivering reporting/analytics and managing staffing 24/7, all included in our competitive pricing, These qualities ensure a long term, trusted and productive outsourcing relationship across all our solutions at price points the large outsourcers can’t match and the small ones can’t deliver on.
Our innovative and consultative approach to contact center service delivery has repeatedly earned us a spot on the IAOP list of 100 top outsourcers worldwide.