Multiple openings for SOFTWARE ENGINEERS / SOFTWARE DEVELOPERS / SOFTWARE PROGRAMMERS (C++ / STL / MULTI THREADING / WINDOWS PLATFORM) in NOIDA.
Candidates would be responsible for handling the development of the products on financial domain. Understanding the requirement and taking care of implementing successfully. They would also be responsible for handling the unit testing for the modules they have developed.
LTech India Software Systems Pvt. Ltd. came into existence in the year 2005. In year 2008, it got itself registered as a Pvt. Ltd organization and started working with the services front. But just 3 year back, they took over as Product development firm and launched it's Broker's exchange in Nepal which is successfully since then.
Further it is having clients from Poland, Nicosia, Austria and so on. It has shifted its base at Noida and address is A-15, Sector-3, Noida
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases