Strawberry Info Tech offers, innovative and customized learning services which are backed by technology driven assessment centers. Entire training content is been carefully designed by the best of the technology consultants in the country. Our aim is to provide training services which help our customer to arrive at the business solution. Strawberry offers a full spectrum of learning & assessment solutions in the areas of IT & Telecom which touch upon following segments: Career Segment: We offer an exhaustive career program for the young aspirants who want to pursue their career in Embedded and mobile technology. Corporate Segment: The company's expertise in areas like training need identification, strategic consulting, Training design, customized content, off-the-shelf content training delivery, hi-end technology training, & assessment (powered by Whizlabs), and learning management enable large organizations to train cost effectively and efficiently. It facilitates a learning environment that meets their existing and emerging skills requirements. Institutional Segment: We offer various train the trainer programs which enables the faculty to undertake the curriculum more effectively. Our emerging skills program also help the faculties to keep the pace with the changing technology trends. We also offer supplements which help the students to understand the technical concepts practically. Our 6 weeks training series "Campus to Corporate" equip the student to face the corporate world more diligently All our training programs in each of these segments are backed by Whizlabs which is a known name in the technical assessments.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases