Opportunity Sizing : Perform detailed keyword research on the client's site by considering the existing SEO reach, competition benchmarking and cross-channel analysis to arrive at targeted keyword sets. Use inputs from this analysis to employ a bottoms up approach to forecast the organic opportunity for the client.
Client Goal Delivery: Participate and contribute to the SEO goal achievement plan as a part of client project teams
Technical Analysis : Conduct comprehensive technical site audits on desktop as well as mobile to identify gaps like page indexing, text to HTML ratio, broken links, etc. and suggest recommendations. Also enable the execution of optimization plans with the team leader and project managers.
On Page Optimization: Conduct detailed analysis of all on-page attributes like H1 tags, meta-tags, title tags, etc. and provide recommendations based on SEO best practices for optimization. Also enable the execution of optimization plans with the team leader and project managers.
Content Strategy: With keyword research as the fundamental input conduct a deep dive on site content to contribute to a content strategy. The strategy needs to provide keyword to page mapping, identify content gaps and suggestions in the form of content calendars for both on and off the site. Also enable the execution of optimization plans with the team leader and project managers.
Off page: Conduct in-depth link analysis by evaluating multiple link data points and properties. Categorize the links as positive or negative impact links and create action plans around link building or removal. Also enable the execution of optimization plans with the team leader and project managers.
SEO analytics: Conduct data analysis on SEO and derive actionable insights to enable continuous optimization. Be analytical and creative in representing SEO data in different reports and dashboards. Provide SEO insights on the client deliverables
Key Performance Indicators :
- Contribution to enable client satisfaction of projects delivered
- Demonstration of technical excellence in SEO and digital marketing on the projects and for building the function
- Ownership towards learning client business, industry, customer & competition
- Ability to deliver error free and high quality output on projects
- Ability to drive the team on project plans for the SEO channel and deliver in a timely manner
- Follow the SEO framework, processes and templates and contribute in evolving them
- Contribution of best practices to the team based on knowledge and expertise in digital marketing and SEO
- Contribution to discussions with Business Development and Account teams over revenue growth opportunities
JustAnswer LLC (JustAnswer) is an online marketplace that is revolutionizing professional services by making fast, affordable expert help accessible to people everywhere. Hailed by The Huffington Post as "destined for glory," our company is made of smart, hard-working people who know how to have fun and get things done. From doctors, lawyers, and vets to auto mechanics and tech support, the 10,000 experts on JustAnswer have helped over eight million people in 196 countries since 2003. Headquartered in the beautiful Presidio of San Francisco, our mission is simple and inspiring: "We help people." JustAnswer, LLC is backed by investors Crosslink Capital, Glynn Capital, and Charles Schwab. http://www.justanswer.com/
This position is for JA India Digital Pvt. Ltd (JA India) in Bengaluru Location. JA India is a service provider for JustAnswer.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases