Keywords / Skills : SEO Analyst, SEO Executive, SEO Analysis, SEO Content Writers, SEO Associate, Digital Marketing, Internet marketing, Online marketing, SEM, Search Engine Optimization, SMO, Link Builder, Content Management
SAEVAH is a division of Quaisar Medisoft Private Limited. We are a trusted partner for solutions that require a perfect balance of technology and people power. Our business model revolves around micro task management and digital workforce solutions. More than a decade of online marketing and strategy implementation for our clients has given us the edge in technology. Our team is tremendously talented and covers a wide range of expertise ranging from SEO, Content management, Data mining and analysis, Email marketing, Social media, Adwords and Bing campaign management, Catalogue maintenance, Accounting and much more. We are constantly looking for fresh talent. If you are passionate, want to learn and grow, this is the place for you. We are at the forefront of global e-commerce - come join us !
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases