Job Title : Senior Sharepoint Developer/ Lead Duration : Full Time Location : Visakhapatnam
SharePoint online/O365 & SharePoint 2010/2013 Nintex Workflows Nintex Forms Quest migration tool Knowledge on Power BI reporting tool Knowledge on Lotus Notes database (Added plus) Infopath forms (Added Plus) SharePoint migration tools like, Metalogix & Sharegate (Additional advantages) Direct client interaction with working hours in the APAC region preferable. Willing to work with global offices of the customer. Documentation and training to be provided to customer team.
About Miracle Software Systems: *Miracle Software Systems is Premier Partner of IBM and a National Implementation Partner of SAP since 1998. *Been in business for the last 17 years specializing on SAP Implementations, SOA / EAI / B2B Technologies. *We are also a reseller of IBM Software Products. *We are a Global Systems Integrator with Presence in 5 Countries. *We also have a Large Offshore Facility located in India. *We specialize on BPM tools like IBM Lombardi / BPM7.5 and also have a large Sterling Commerce Practice. *We also have a large E-Commerce Practice based on IBM Portals / WebSphere Commerce Server. *Miracle B2B Practice has been built on WTX / Gentran / Data Power / WPG / Trading Manager / Sterling GIS and other leading Products in the Market. *We are based out of Novi, Michigan, USA.
SAP BI, SAP BW, BW ETL, BW IP, Integrated Planning, BPC , Business Planning and Consolidation, Design tudio, BEX Query designer, BEX Query Analyzer, Dash board reporting, Xcelsius, BO Tools, Web Intelligence, Crystal Reports, IDT, Power BI
Meeting Sales Goals, Business Cycle, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Oral & Written Communication skill, Market Knowledge, Coordination with the team, Reporting
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases