Overall 6 Years of experience with Open Source Technologies 3 Years Experience on JAVA & J2EE , JSP , Sprint & Hibernate Models, Java Script coding. Experience on Angular JS 2.0 is must. Experience on Developing SOAP & Restful Services. Experience on fixing the Security vulnerabilities. Experience on using open AM Access Management Integration to the application. Experience on working with SDKs Experience on working with Eclipse Plugins & Integrations Experience on Maintaining Code Version & Source Code management.
Options Executive Search is a 20 year old leading provider of personalized HR recruitment and consultancy services with a specific focus on finding the right job for professionals with over 5 years of experience in 3 industry sectors – Information Technology, Manufacturing and Infrastructure
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases