BOLTZ Engineering provides fast-track EPC services. We provide outstanding value for money, bringing expertise to every project from design to snag-free completion.
We experts understand the full life-cycle of a process and we work to ensure that services can easily be accessed by facilities managed for regular maintenance. Our goal is to provide safe, productive and comfortable spaces for clients. BOLTZ is committed to meeting our clients’ requirements at all stages of the fit-out process. We are into leading sectors in EPC verticals like power, solar, natural resources, infrastructure industry and also in MEP segments like construction, manufacturing, engineering and medical industry, and the success of BOLTZ is based on building mutually beneficial long-term relationship with our clients.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases