Klaus IT Solution Pvt ltd is headquartered at Bangalore. Klaus IT Solutions Pvt ltd is formed with Strong Leadership Team and Expert in Executive Search, Staffing, Technology and Outsourcing Services Providing Company.
The Recruitment Team at Klaus IT Solutions Pvt ltd comes with an in depth domain experience to add value to the Recruitment process. Our Recruitment teams are aligned as per the industry verticals to get in highest levels of focus, thereby creating a strong business model for the ever changing recruitment world.
Our Services: Executive Search IT Staffing Solutions Technology Services – Software Applications Development, Support & Testing Payroll Process Outsourcing Foreign Language Translation
Domain – IT, Embedded, Telecom/Mobile, Automotive, Aerospace, BFSI, Health Care, IT Infrastructure and Testing.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases