I represent Randstad is a Dutch multinational human resource consulting firm headquartered in Diemen, Netherlands. Randstad is the world's second-largest HR service provider. It was founded in the Netherlands in 1960 by Frits Goldschmeding and operates in around 40 countries. In 2012, the company achieved a turnover of 17.1 billion. Randstad employs around 29,320 of its own staff, whilst 580,000 people are deployed in other companies every day through Randstad. Globally, Randstad has 4,496 branches.
We are currently looking out for Salesforce CRM Test Engineer for our MNC Client. Kindly let me know if this would be of interest to you at this moment.
* Position: Salesforce CRM Test Engineer
*Mode : C2H(Long Term Project)
* Qualification : Graduate/ Post Graduate
* Experience: 2+ Years
If this opportunity interests you, kindly share your updated profile with below mentioned details at [HIDDEN TEXT]
Experience in testing Sales Force (CRM)
Reason for Change:
Ready for Contract:
Any offers in Hand: Y/N
Please do not apply for the sake.If you are a active job seeker then only apply.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases