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Finding buyers in a position to proceed with purchase and willing to pay an acceptable price for the property.Convincing prospective clients .Arranging advertising to promote the property ,Sending out details of new properties in the market to people in your database .Making appointments and showing buyers around a property.Compare the property with similar properties that have recently sold in order to determine its competitive market price.Coordinate appointments to show Flats to prospective buyers. To handle a team of Asst. Managers, Sr. Sales Excutives & Executives. To help the team in achieving their targets.
Green Lotus is the fastest growing real estate company (High rise Residential & Commercial) in Punjab Region. Its construction is based upon green concept. All projects are ecofriendly . Company is approved by Indian Green Building Council (With gold ratings) , CREDAI & RERA.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases
