Increasing the business volume by presenting and sell all the SKUs of WINGS Bags to the current and potential customers through the primary and secondary markets. To prepare schedules of work and implement the sales journey plan on a day to basis and ensure coverage, volume and value fulfillment and distribution and stockist connectivity. To effectively manage the distributor Sales Representatives in the realization of targets fixed. To follow up new leads and referrals resulting from field activities. To identify sales prospects and contact them and other accounts as assigned. To prepare presentations on sales trends in his territory and present it to his superiors on a regular basis. To develop and maintain sales material and current product knowledge. To establish and maintain current distributor, customers and potential prospect relationships for consistent retention. To prepare and manage account services through quality checks and other follow up. To identify and effectively trouble shoot customer/distributor issues in the field. To communicate new products and competitive opportunities, special developments information or feedback gathered through field activity to the appropriate authorities concerned. To develop and implement special sales activities to reduce stock as and when it arises. To participate in marketing events such as seminars, trade shows and events. To follow up and realize collections of payment in the market. To co-ordinate shipping schedules and delivery of merchandise and services. To provide on the job training to new sales employees. Any other work assigned from time to time.
Walham Group represents various businesses across sectors as diverse as commercial and industrial services manufacturing and trading. We embrace a diversified group of businesses, which are among the market leaders in each of their respective fields. Walham Group has successfully developed market leading position in manufacturing, trading and service industries throughout India. Walham Group having its Corporate Office in Bangalore, from where it serves on Pan India basis. It embraces a diversified group of businesses, which are among the market leaders in each of their respective fields. Business Philosophy - Doing business in a sustainable, conscientious way Skills - Delivering fast and excellent results Clients - Satisfied clients thanks to our experience All broadly share our corporate philosophy, our belief in doing business in a sustainable, conscientious way, embracing Corporate Social Responsibility, and our commitment to success, innovation and value. Today, Walham Group represents various businesses across sectors as diverse as commercial and industrial services, manufacturing and trading.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases