Contract tenure: Upto 6 month Billing rate: 6.50 - 9.90 lacs per year
28th Sep 2017
Key skills required for the job are:
SailPoint IIQ (Mandatory)
As a Lead, you are responsible for managing a small team of analysts, developers, testers or engineers and drive delivery of a small module within a project (Delivery/Maintenence/Testing) You may serve as entry level specialist with expertise in particular technology/industry domain/a process / application / product. You are responsible for functional/technical track of a project.
Jconnect Infotech Pvt. Ltd. was founded in the year 2009,based on Nodia city of India. Jconnect is specializes in web design,development, e-commerce development, Web Application, Custom Software Development. Jconnect is sample amount of flexibility company. We never let you pay more than you need, or give less attention than you deserve. Jconnect is able to sustain all procedures and growth with the current revenues. Our idea being complete customer oriented which makes us a customer oriented company.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases