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Required OCR & QA for MNC BPO in Vadodara & Gandhinagar

Keywords / Skills : CSR, Customer support, Customer service, Customercare, CSA, CSE, BPO, KPO, Nonvoice, Voice, Inbound, Outbound, International BPO

0 - 4 years
Posted: 2017-09-26

Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Customer Service Executive (Non-voice)
Fresher
Salary
1.70 - 3.20 lacs
Posted On
26th Sep 2017
Job Description
Hello Candidate,

Greetings from Reckon Solution!

Looking for the candidates who are fluent in English in both verbal and nonverbal also

No targets just provide satisfactory answer to the customers regarding their complaints or query.

Customer Service Representative for Non Voice  & Voice Process

Job opportunities to work into a Customer Service profile, International Semi Voice Process. Web chat Services

Desired Candidate Profile
  • Minimum educational qualification - 12th pass (higher secondary) 
  • Basic knowledge of computers 
  • Good typing skills; net speed should be at least 25wpm 
  • Relevant experience would be preferred 
  • Should be willing to work in rotational shifts (24x7) and be flexible with work hours as per requirement 
  •  Excellent verbal and written communication skills 
  • Should possess good comprehension skills 
  • Ready to work in rotational week offs 


 Job description
  •  24X7 webchat. 
  •  Back office. 
  • Solving queries on chat
  •  Able to make judgments based on requirements. 
  •  Maintain and document accurate information. 
  •  Adhere to standard operating procedures required by the process/project. 
  •  Needs to have logical reasoning and analytical skills 
.

Job Location: Vadodara & Gandinagar
 Salary : 15K to 26K(depend on interview)

Regards,

Khushal (HR Recruiter)

Reckon Solutions

9898047908

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