Placewell HRD Consultants is an end-to-end overseas recruitment services and placement consulting provider. Strategically located at Hyderabad, we offer services to clients across Gulf, African and European regions to cater their placement needs and recruitment requirements. Placewell HRD Consultants is started in 2004 with primary objective of providing recruitment assistance and reliable placement solutions for international clients. Strategically headquartered in Hyderabad, Andhra Pradesh, India, Placewell has strategic network of associates and representative in Gulf, Africa and European regions to cater the placement needs of clients. Placewell's core competence is to offer tailored, cost-competitive, time-to-market and end-to-end recruitment Solutions. At Placewell, we emphasize on extending value-driven recruitment services to our clients. We also ensure prospering career opportunities for job seekers by consolidating the employers' high-growth areas.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases