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Relationship Manager- Retail Banking

Keywords / Skills : relationship management, casa, sales, branch banking, business development

3 - 10 years
Posted: 2017-12-22

Job Description

Job Location: Chandigarh, Panchkula, Kurukshetra, Karnal

Qualification and Experience: Graduate with 4 years Experience in banking Sector – sales, handling CASA, Third party products like LI, GI, MF, CC, LAP, PL, AL etc.

Salary: 25-30% hike on current package

Job Profile and Core Skills Required:

Tasks Business Development

Regular Branch interaction for lead generation for BBG and updates on the leads

Documentation pre-disbursement (Doc collection, legal & TSR, Valuation etc.) and post disbursement, including deferral closure

Updating LTS and conversion of leads generated by the branches

Cross sell off various asset products, other liability accounts, TPP products to the existing Relationships and its group accounts raised as HNW

Increasing the IPH and CTG to ensure revenue maximisation

Customer relationship management

Cam Preparation & query resolution

Customer negotiation on rates and other issues relating to charges

Daily servicing of customer – Issuance of Cheque books, DDs, cash deposition/withdrawal issues, solvency certificates, RTGS, trade & fx transaction, etc

Preparation of customer profiling sheet and identifying cross-sell and revenue increasing opportunities

Coordinating with internal and external stakeholders

Coordination with credit for CAM approval, deferral waiver/extension & other customer requirements like Buyers credit, TOD’s

Co-ordination with local Ops for disbursement of a case, TOD limit setting, submission of Stock Statement

Housekeeping including CAM renewals, deferral closure, Call memos, stock statements, insurance renewals, Plant visit, Site visit etc

Stressed accounts / Exit account management, follow-up and regularisation of TOD’s.

About Company

It is an Indian banking and financial services company headquartered in Mumbai, Maharashtra. It has 84,325 employees and has a presence in Bahrain, Hong Kong and Dubai. The Bank is India’s largest private sector lender by assets.
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