1 Marketing of Rating to corporates at senior level ( Head of Finance/ MDs/Promoters) explaining the Rating products and the benefits of Rating.
2. Manage the Lead Generation by working on databases/referrals.
Desired Candidate Profile
Candidates from Corporate sales background preferred
Candiadtes from tier 1/2 preferred
Local candidates only(Delhi-NCR)
Preference will be given to candidates with stable work experience
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases