We are seeking a Quality Assurance tester to work in our Virar, Maharashtra office to test both our web platform and our mobile applications. The QA tester will be responsible for working closely with the development team and other QA testers to create automated tests. The QA tester will also perform manual testing, and provide documentation on all completed tests.
Perform front end and backend testing (Platform - Web)
Perform regression testing (Platform - Web)
Build internal scripts to automate QA processes
Generate testing reports and status reports
Create and maintain the test case repository
Provide feedback to the developers
Complete tasks in a timely manner
Update internal product documentation
2+ years of experience
Version Control Experience: Github
Bug Reporting Tool Experience: JIRA
Web Services Methodologies: JSON, REST
Strong knowledge of the system development life cycle
Excellent written and verbal communications skills (English)
Self-Directed - Ability to detect and solve problems on own.
Strong knowledge of the Selenium Webdriver and Java
With Built.io, companies benefit from tomorrow’s technology – today. Built.io’s mission is to fast-track innovation for its customers at the intersection of mobile, web and the Internet of Things (IoT), and to create business value by applying its award winning products:
Built.io Backend, the leading enterprise mobile Backend-as-a-Service (mBaaS), accelerates mobile application development.
Built.io Contentstack, the mobile-first content management system (CMS), delivers content across all channels.
Built.io Flow, the integration-as-a-service platform for APIs, connects individuals, businesses and ecosystems where and when it matters.
Built.io’s digital solutions and services are trusted by the world’s most innovative startups, leading Fortune 500 companies and governments around the world to provide a new generation of real time, engaging experiences.
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases