The role of a Process Leader is to ensure that the assigned team delivers the promised service to its clients by following the agreed procedures. The Process Leader is responsible for ensuring process compliance across his team. He is responsible for providing domain as well as product (Third Party and TopSource Products) expertise to his clients and to his team. He is responsible for identifying essential training requirements for his team. He is also responsible for suggesting improvements to existing processes and assisting the Project Manager in transitioning new projects into his team. He is also expected to identify automation opportunities for the processes handled by his team.
The Process Leader is responsible for the day-to-day management of the team, and for providing input for quarterly and annual reviews of each team member.
The Process Leader reports into a Project Manager or Senior Project Manager and is expected to escalate issues related to client servicing and resource allocation challenges.
•Must have 3 plus years experience with minimum of 1 year experience in handling a team
•End to end accounting experience
•B.com, M.com or Inter C.A
•Preference would be given to candidates who have experience in working in International environment
•Should have excellent written and spoken English.
•Should be able to work independently with minimum supervision
•Good Team player
•Hard working and ready to work extra hours to meet the project deadlines.
•Motivated, self-starter individual with high level of integrity, intensity and activity with a can-do attitude.
•Disciplined process oriented work style
•Able to work effectively under pressure
•Ability to work equally well either independently or as part of a team
Experience: Min: 3 Yrs Max: 9 Yrs
Job Location : Pune
Salary : As per Market standards
Note: Other city candidates with similar experience may also apply for this post.
Work Timing : 1 - 10 pm (We don’t have pick and drop facility)
Contact Person : Pawan Burman
Email id : [HIDDEN TEXT]
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