WINX CONSULTING SERVICES is an emerging HR Consultancy firm, headquartered in Hyderabad. We provide the best guidance in the market for all your HR needs. We are more than happy and excited to render our services for the growth of your organization.
We are End-to End HR-Solutions Company, focused on enhancing the performance of your employees and organization. We have expertise in providing top-notch Staffing Solutions to clients looking for trained & competent employees to handle various roles.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases