Our client is a leading provider of software services with specialization in the field of Telecom Network designing and planning, Project Management, Mobile Network implementation and technical staffing with focus on mobile & web application development. They require the following manpower immediately. PHP Developers having experience of 2-4 yrs in working on Wordpress, Joomla, Codeigniter,Core PHP, familiar with MVC design pattern, Rest API's, eCommerce, MySQL and jquery.
The location of posting would be Mohali, Punjab. Candidates from nearby area would be prefered. They will offer compensation based on individual's skills & experience and our packages are matching prevailing market trends Please send us your CV if you are interested. Kindly mention A. Current CTC B. Expected CTC C. Joining time. Regards Synapsys Mentors
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases