Dear Candidate, Most Welcome For Domestic And International E-Commerce Companies Flipkart / Snapdeal / Amazon / Paytm / Shopclues / Reliance Jio We Have An Urgent Hiring For 1.Customer Care Executive 2.Back Office Executive 3.Verification Department 4.Servey Process 5.Collection Process 6.Inbound Voice Process (No Target) Qualification - Minimum 10th, 12th, Graduation Location - chandigarh,chandigarh Freshers And Experience Both Candidates Can Apply Salary - 12k to 15k (Domestic) Salary - 18k to 20k (International) Age- 18 To 32 years Day And Night Shift Both Are Available Part Time And Full Time Both Are Available Cab Facility Is Available For Both Side For Appointment Call Ritika 8427221998
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases