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Order Process Executive Mumbai

Think People Solutions Private Limited
Keywords / Skills : Order Process Executive Mumbai
Posted: 21st Mar 2017

Iron/ Steel
Customer Service/ Call Centre/ BPO
Customer Service Executive (Voice)
Posted On
21st Mar 2017
Job Ref code
Job Description
Job Description
• Checking of orders on regular & daily basis for order generation via email/verbal.
• Acceptance e-mail to be sent against all e-mail orders received.
• All verbal order to be attended and incorporated in SIW standard format (Payment outstanding to be checked for all existing clients).
• Update of material delivery status and its receipt over phone of the dispatched material for pending orders & new order generation.
• Update of pending and closed order in Open & Closed Order Sheet (Closed will be after confirmation from client-verbal/e-mail).
• Sharing of P.O. position to clients against all orders received on daily basis and via email with cc to Sales Manager & Directors.
• Master Order Confirmation Sheet to be updated on a daily basis -100% with all columns & to be submitted to Director, Sales Manager.
• Prices/Rates to be confirmed with quotation or last dispatch before entering rates into Master Order Confirmation Sheet.
• All Orders to be planned on daily basis for proper execution.
• Purchase requisition form (PRF) to be raised and share with purchase department in case of non-availability of materials.
• Follow-up of requisition on regular basis with Purchase department.
• Co-ordinate with clients for Order received from Vasai on its arrival at Mumbai warehouse.
• Attend Huddle Meet on a daily basis/ as per requirement.
• Post verbal confirmation with client for requisition/ short quantity of material before sending P.O. position to client (e-mail/verbal).
• Tracking of all pending orders about its timely delivery & same has to be updated on Master Order Confirmation Sheet.
• Sales Return updating with Client, Accounts department as when required.
Update Daily Order Confirmation Sheet.
Company Description
FOr a leading stockiest distributor of STEEL FASTENERS Fastener. ,Comments

About Company
Think People Solutions Private Limited
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