-Should have Excellent communication -Only B.COM with MBA or CA-Qualified/Semi-Qualified Can apply -Should have above 65% in academics -Chennai (Base location) + Onsite opportunity -Immediate Joiners Preferred -Can walkin directly to office between 9.30am -11.30am on 18 June, 2018
Immediate joiner or short joiner is highly invited. If you are interested please revert back to me immediately with your updated resume (in .doc format) along with the following details to [HIDDEN TEXT] Maximum 30 days Joiners are requested to apply, others please do not apply. You can refer this opportunity to your friends also.. Note: If this is not matching with your profile please kindly ignore it.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases