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Opportunities for Females to work in Telecom Sector (NZ Shifts)

Keywords / Skills : Telecom, BPO Call Centre, Voice Process, Customer Support, Non Voice Bpo, Fresher, Telesales

0 - 5 years
Posted: 2018-06-13

Nationality
India
Industry
ITES/BPO
Telecom
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Customer Service Executive (Non-voice)
Fresher
Education
Any graduate
Posted On
13th Jun 2018
Job Description
Job Description-



The Web Chat Services Advisor Role Requires Answering Customers’ Queries On Live Chats And On The Phone; Wherein Customer Service And Satisfaction/Delight Will Be The Main Objectives.

The Role Will Also Require The Advisor To Be Good At Analyzing/Comprehending Customer Queries And Accounts, And Then Providing The Correct Resolution As Per Set Operating Procedures And Performance Matrices.

He / She Should Be Able To Deliver According To The Set Productivity And Quality Standards

Candidate Profile-

Basic Knowledge Of Computers

Good Typing Skills; Net Speed Should Be At Least 25wpm

Relevant Experience Would Be Preferred (Customer Service)

Should Be Willing To Work In Rotational And Night Shifts

Excellent Communication Skills (Written And Spoken)

About Arise-

Arise Solution is a professionally managed consultancy firm, servicing Global IT & non-IT giants for their sourcing and infrastructure demands.



About Company

Arise Solution

We are leading recruitment & staffing firm located in Ahmedabad

rec @ arisesolution . com (No space in email id)
About Recruiter
Ramesh Kori
HR
Arise Solution
...
Skills I hire for HR, Call Center, BPO
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