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Openings for Technical Support Role - Voice @ Knoah Solutions

Keywords / Skills : Technical Support, Tech Support, TSR, Technical Support Executive, TSE, Customer Support, Technical Support Engineer, TSA, Customer Support, Customer Service, Customer Support Executive, Customer Care Executive, Customer Care, International Voice, US, BPO, Inbound

1 - 5 years
Posted: 2018-03-26

Walk-in Details:
Venue Details: Shall be available on successful application.
City: Hyderabad / Secunderabad
Date: 23/04/2018 To 27/04/2018
Timings: 3:00 PM to 5:00 PM
Nationality
India
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Customer Service Executive (Non-voice)
Technical Support Executive ( voice)
Technical Support Representative (Non- voice)
Education
Any graduate, Class 12, Diploma
Posted On
26th Mar 2018
Job Description
*Effectively address customer queries by understanding challenges faced by the customer

*Ensure you meet set process for addressing customer queries

*Understand customer expectation clearly through effective probing

Describe Candidate Profile:

* Excellent Verbal Communication Skills
* Good Knowledge on Windows Operating Systems (XP,Vista,Seven,Eight &Ten) and Macintosh
* 0 - 5 Years of international BPO experience (Voice / Semi-Voice)
* Ready to work in US Shift timings
* Ready to join immediately

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