Greetings from HG Technologies Ltd!!! We have urgent openings for the below requirement.
Position : US IT Recruiter Experience: 2-4 years
Note: Should have excellent comm skill is must Responsibilities: ï Gathering the requirements from Account Managers and sourcing the resumes according to the quality standards of the company. ï Working with the Direct Clients ï Reviewing resumes, phone screening Candidates, verifying eligibility to work, and submitting the screened candidates to account managers or clients for consideration of job Openings ï Finally making sure that the consultant accepts the offer and starts at the clients place ï Building good rapport with vendors and business partners to maintain healthy business relationship ï Sourcing candidates using job portals, referrals and using internal database and building database. ï Conducting reference checks ï Effective follow-up and coordinating the candidate's joining ï Maintaining good relations with the vendorâs and the consultants for making the work process smooth and quick.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases