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Opening for the Post of Customer Care Executive.

Keywords / Skills : "Client Servicing", "client relationship", "Customer Support", "customer service", "customer care", "Telecaller", "client coordination", "CSE"

Country
India
1 - 5 years
Posted: 2017-09-14

Industry
Automotive/ Ancillaries
Banking/ Financial Services
Bio Technology & Life Sciences
Chemicals/Petrochemicals
Construction & Engineering
FMCG
Education
Entertainment/ Media/ Publishing
Insurance
ITES/BPO
IT/ Computers - Hardware
IT/ Computers - Software
KPO/Analytics
Machinery/ Equipment Mfg.
Oil/ Gas/ Petroleum
Pharmaceutical
Plastic/ Rubber
Power/Energy
Real Estate
Recruitment/Staffing/RPO
Retailing
Telecom
Advertising/PR/Events
Agriculture/Dairy/Forestry/Fishing
Aviation/Aerospace
Wellness/Fitness/Sports
Beverages/ Liquor
Cement
Ceramics & Sanitary Ware
Consultancy
Courier/ Freight/ Transportation
Dotcom/Internet/E-commerce
E-Learning
Electrical/Switchgear
Engineering
Procurement
Construction
Environmental Service
Facility management
Fertilizer/ Pesticides
Food & Packaged Food
Textiles / Yarn / Fabrics / Garments
Gems & Jewellery
GLASS
Government/ PSU/ Defence
Consumer Electronics/Appliances
Hospitals/Healthcare/Diagnostics
HVAC
Hotels/ Restaurant
Import / Export
Iron/ Steel
ISP
Law Enforcement/Security Services
Leather
Market Research
Medical Transcription
Mining
NGO/Social Services
Non-Ferrous Metals (Aluminium
Zinc etc.)
Office Equipment/Automation
Paints
Paper
Printing/ Packaging
Public Relations (PR)
Semiconductor
Shipping/ Marine Services
Social Media
Sugar
Travel/ Tourism
Tyres
Wood
Function
Customer Service/ Call Centre/ BPO
Sales/ Business Development
Role
Customer Service Executive (Voice)
Customer Service Executive (Non-voice)
Other Customer Service/ Call Center
Sales Exec/ Sales Representative
Posted On
14th Sep 2017
Job Ref code
vcs123
Job Description
Job Description:

1. Contact potential or existing customers to inform them about a product or service using scripts

2. Answer questions about products or the company

3. Ask questions to understand customer requirements and close sales

4. Enter and update customer information in the database

5. Handle grievances to preserve the company’s reputation

6. Go an “extra mile” to meet sales quota and facilitate future sales

7. Keep records of calls and sales and note useful information




About Company

VAS International is managed by the professionals who have got vast experience in Recruitment Field, both in Marketing & Operation. And we are committed to provide the right quality candidates, matching to our client�s requirement.

One of the biggest challenges before a Human Resource Professional today is finding the right talent for the organization. Lot of effort is being spent in advertisement, executive search and campus recruitments, but companies are finding it increasingly difficult to attract people with right competencies. This results in high recruitment costs and wasted efforts.

It is here that VAS International provides TOTAL RECRUITMENT SOLUTIONS to its Clients � right from identifying the talent through competency mapping to their ultimate placement.

VAS International is backed by professionals who are experts in behavior based interviewing techniques, candidate profiling and skill mapping. We, at VAS International, have designed our recruitment process by first understanding the client's unique needs and then identifying and placing candidates who have the necessary competencies to ensure success for that position. This technique minimizes wrong selections, reduces hiring costs and helps the organizations in not only attracting the right talent but also retaining them. Candidates are also interviewed both for job and motivational fit.

Our ability to search candidates through competency based interview process has made us a preferred search firm.
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