VAS International is managed by the professionals who have got vast experience in Recruitment Field, both in Marketing & Operation. And we are committed to provide the right quality candidates, matching to our client�s requirement.
One of the biggest challenges before a Human Resource Professional today is finding the right talent for the organization. Lot of effort is being spent in advertisement, executive search and campus recruitments, but companies are finding it increasingly difficult to attract people with right competencies. This results in high recruitment costs and wasted efforts.
It is here that VAS International provides TOTAL RECRUITMENT SOLUTIONS to its Clients � right from identifying the talent through competency mapping to their ultimate placement.
VAS International is backed by professionals who are experts in behavior based interviewing techniques, candidate profiling and skill mapping. We, at VAS International, have designed our recruitment process by first understanding the client's unique needs and then identifying and placing candidates who have the necessary competencies to ensure success for that position. This technique minimizes wrong selections, reduces hiring costs and helps the organizations in not only attracting the right talent but also retaining them. Candidates are also interviewed both for job and motivational fit.
Our ability to search candidates through competency based interview process has made us a preferred search firm.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases