1 to 2 years (experience in the field of Operations, preferably in Shipping/logistics)
English & Hindi
Mumbai (Must be able to travel)
ROLES & RESPONSIBILITIES
To interface with various internal IT, Marketing and Analyst teams and external Client.
To work directly with Senior Management on new Stakeholders activations and on research and development of product across the country
Responsible for the operations and execution throughout the product lifecycle, including: gathering and prioritizing product and stakeholders.
Establish relationships with key internal stakeholders.
Able to see the big picture, setup operational strategy, directions and follow up
Run daily operations and mitigate risks.
To on-board the new stakeholders from time to time.
To generate new ideas along with the Product Team.
To ensure near zero failures in operation of the portal.
Build a roadmap for streamlining of operations of the portal.
To assimilate information from various stakeholders and liaise with Product/IT team.
Business requirement gathering from the various stakeholders. Work closely with product manager, business partner and business stakeholders in the definition, testing, training, implementation, and support of functional requirements
Ability to drive engineering, support and operations teams in ensuring product delivery.
Facilitate conversations and decision making between stakeholders
Develop analytics, systems and data management capabilities, including metrics and reports
Coordinate with the Software Development and Product Team with regards to the IT deliveries.
Understanding of the Indian shipping and Logistics Industry.
Excellent project planning, change and time management capabilities.
Positive, pro-active attitude with a will to deliver quickly, adhering to tight deadlines and excellent analytical skills to analyse and fix problems quickly. Technical background preferred not necessary, with experience in IT.
Strong communication, inter-personal skills & Strong presentation skills.
‐starter with the ability to learn and adapt
Must have strong writing skills. Writing sample will be required
Should have a good grasp of software analytics.
Excellent teamwork skills.
Act as a leader within the company.
Must have entrepreneurial approach.
Exceptional leadership qualities
--team and people skills