• Basic technical skills including knowledge of Microsoft Windows Operating Systems, Microsoft Office suite, and common printer issues.
• Basic installation, configuration and support of IT equipment (Desktop, thin client, laptops, printers etc.)
• Basic understanding in troubleshooting Internet Connectivity, LAN /WAN related Issues.
• Configuring and Trouble shooting of MS OUTLOOK/ Lotus Notes- ability to solve the technical problems remotely
• Troubleshooting the Hardware and Software problems
• Ability to work independently and in a team environment.
• Problem solving ability and identify & resolve the issues.
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