Position: Import Executive Job Location: Malad ,Mumbai Responsible for :Import &Custom Clearance Function: Supply Chain Duties and Responsibilities:
â¢ Order Placement as per respective PR and planning schedule. â¢ Tracking orders with supplier for shipment schedule and ETA. â¢ Once the shipment documents received, should be given to respective CHA Person in advance. â¢ Follow up shipment clearance, like Checklist approval, Duty submission documents to Finance. Bond Preparation, preparation of customs letter as per required for shipment clearance etcâ¦ â¢ After Shipment clearance, inform transporter for Vehicle placement â¢ After shipment clearance, inform respective warehouse in advance, with shipping documents â¢ Follow up with CHA for Third party Charges to Take the GRN in System. Then Provide GRN details to respective warehouse, to take material in system. â¢ Submission of vendor Bills to Finance of respective location â¢ Coordination with Finance for Vendor Advance payment, Non Sika Vendor, through Bill of Exchange â¢ Follow up vendor Bills and their payments â¢ Filling and documentation in respective files â¢ Creation / Requisition of New item code in Ax09 and Eshop respectively. â¢ Creation / Requisition of New Vendor code in Ax09 â¢ MIS
Please feel free to call back in case you have any query Kindly revert with your updated resume with acceptance on the same.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases