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Opening for Field Technician at ISP Industry in Bangalore Relocated

Keywords / Skills : Hardware Networking, Switching, Troubleshooting, Software Installation, Technician Activities, Power Supply, Service Level, Process Compliance, Customer Retention, Technical Skills

1 - 5 years
Posted: 2018-06-14

Function

Banking, Insurance & Financial Services
Telecom/ ISP
Role
Customer Support Engineer/ Technician
Corporate Banking Customer Support Manager
Salary
175000 - 300000 AED
Posted On
14th Jun 2018
Job Ref code
130618007887
Job Description
Greetings !!!. Urgent Opening For FIELD TECHNICIAN at Telecome Industry Relocate to bangalore Designation : Field Technician Eligibility : Intermediate, ITI and Diploma with Hardware and Networking. Minimum :1 to 3 Years Salary :100000 to 300000 (Petrol Allowance 3000Rs / month + Incentive based on performance Location-Bangalore Job Profile : Role Description Assume overall responsibility for ensuring that the assigned POPs remain within approved budgetary norms. Ensure that POPs and CPEs infrastructure in his network are strictly as per norms. Submit periodic reports to reporting manager on empty ports. Plan and visit customers as per the approved norms and submit a report to AI on monthly basis. Ensure timely resolution of technical complaints through analysis/ trouble shooting. Monitor NMS through SMS/ mails and take appropriate action based on the updates. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required Implement standard customer retention policy for his designated POPs (annexure Retention policy 01) Responsible for process compliance at a POP level. Provide structured feedback to management to provide permanent solutions to improve service level. Required Technical Skills: Basic Knowledge on System hard ware part. Good Knowledge on Networking like following concepts Networking layers, Cables, Types of cables (Fiber),color coding, Crimping, Switch configurations, Types of switches, Trouble shooting, Software installation, Routers(Wire and Wireless), Router configurations, DVR, smart TV and smart phone configurations, Topologies, Have knowledge on UPS and Batteries, Types of batteries, AC - DC Power supply. Interested Candidates send your resume to [HIDDEN TEXT] or reach me 7013021970 Ignore, If this requirement not suitable for your Profile. Refer any of your friends. Thanks & Regards, priyanka 8247557373/040-39834033 [HIDDEN TEXT] Interview venue: 2Coms consulting pvt ltd 3rd Floor, Lovely Mansion Appts. Rajbhawan Road, Somajiguda, Near Yashoda Hospital, Hyderabad, Telangana 500082. Thanks & Regards, Priyanka HR-Recruiter - Recruitment 2COMS Consulting Pvt. Ltd | EduJobs Academy Private Limited. +91 8247557373 / 040-39834033 [HIDDEN TEXT] www.2COMS.com || www.jobsacademy.co.in 2COMS Consulting Pvt. Ltd | 302 Lovely Mansion, Lane opp Mahavir Auto,Near Yashoda Hospital,Somajiguda,Rajbhavan Road, Hyderabad- 82 |

About Company

2Coms Consulting Pvt Ltd. www.2coms.com
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