• Should have used 1+ experience in .Net 3.5 using minimum Visual Studio 2008 or >= Visual Studio 2010.
• Should have worked for 3+ years with SQL Server ver. >= 2010. Should have extensive knowledge in developing Stored procedures using TVP, XML. Should have worked with SQL Server Functions, Triggers, creating and modifying scripts based on business requirements.
• Should have minimum 3+years knowledge in developing web-services.
• Should have hands on experience of at-least 1year in Build and Release management.
Our Software solutions cater the various business categories of general insurance covering marine cargo, marine hull, motor, travel, fire, engineering, aviation, property, Group & Individual Health Insurance, individual life, group life, broker/agent management.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases