Subhujo Technologies is highly regarded for their expertise and innovation in the staffing and consulting industry. IT Projects, Products and Consulting services. Dedicated offshore development team Subhujo Technologies is a leading provider of permanent, contract and temporary staffing solutions. Having a strong understanding of today's technologies, market conditions and environment allows us to consistently exceed our clients' expectations. We differentiate ourselves on the combination of speed, cost and quality. We get you the team you need faster and more economically. We provide cost efficient, premium quality recruitment and consulting services for your staffing and recruitment needs. Specializes in the provision of tailored staffing and recruitment solutions to all sectors of the IT industry.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases