Keywords / Skills : International Call Center, International BPO, Voice Process, BPO, BPO Call Centre, Customer Care Executive, BPO Fresher, Call Center Executive, Tele Caller, Voice Process Executive, Call Center Representative, Domestic BPO, BPO Executive, Undergraduates, Graduates
THE BEST OFFERS IN THE CITY! LOOKING FOR A BETTER JOB OPPORTUNITY?? THIS IS YOU RESORT TO CONTEN TMENT........ QUALIFICATION: GRADUATE/ UNDER GRADUATE WITH MINIMUM 1 YEAR OF BPO EXPERIENCE. SHIFT: 24*7. NATURE: VOICE PROFILE. WEEK OFF: 2 WEEK OFFS. SALARY: 30K (WITHOUT INCENTIVES!!!!!!!!!!!!!!!). **CAB FACILITY IS AVAILABLE LOCATION: PUNE Candidates interesrted can contact me on 7420067070 or Watsapp. REGARDS HR Priyanka😊
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases