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MEGA HIRING @ Convergys(GGN) ADIL(HR) 8826295817

Keywords / Skills : Customer Service Executive (Non-voice) , Customer Service Executive (Voice)

2 - 3 years
Posted: 2018-01-13

Job Description
MEGA HIRING @ Convergys(GGN)

Job Description: - Inbound Customer Service /

Upselling.
*[Candidates with excellent communication(spoken

English) skills are eligible

Interface with customers via inbound or outbound

calls or the Internet for the purpose of passively

(i.e.; order taking) or actively selling products

and services.

Roles & Responsibilities:-
o Greet customers in a courteous, friendly, and

professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and

confirm understanding of requirements or problem.
o Support customers across Telecommunication,

Financial Services & Healthcare vertical.
o Conduct needs-based selling by using non-scripted

probing techniques to determine customer needs and

to offer the most appropriate product or service to

address their needs.

Candidate Profile-
o Any Graduate / Under-Graduate / drop out /

pursuing Bachelors- any fresher can apply.
o BE/B.tech freshers are not eligible (at least 6

months ICC Experience)
o Excellent verbal and written communication skills.
o Flexible with 24/7 Environment.
o Salary up to 24,000 take home & attractive

Incentives amount.

Additional Benefits-
o Two-way A/C cabs. (Convergys was awarded for best

in industry transport service).
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal

accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up

to INR 24,000.
o Employee / Corporate discounts at majority of

Retail Chains / Hospitals / Laboratories.

For telephonic interview or to inquire about more

job openings, please connect with Convergys Hiring

Specialist OR Walk-In at below mentioned address:-
ADIL (HR ) 8826295817

Convergys Recruitment Center: Address: 4B-Taimoor

nagar(maharani bagh) opp gurudwara, near new friends

colony, south delhi. nearest metro station sukhdev

vihar, Delhi 110025
Salary:INR 1,10,000 - 5,00,000 P.A. Lucrative

Incentives
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer

Service , Operations
Role Category:Voice/Chat

ADIL (HR ) 8826295817
www.convergys.com
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