Good understanding of fixture design and manufactures. -Excellent mechanical design skill. -Excellent understanding and experience of design process and procedures. -Excellent knowledge and extensive experience in design and constructing of automation machines. -Master the AUTOCAD,UG or PRO-E design software tools. -Minimum 2 -12 years of experience with foreign or joint venture companies.. -Familiar with quality analysis tools and systematic problem solving. -Be self-incentive, proactive. -Good communication skill and a team player. -Past project management experience is desired with strong organization skills. -Good command of English both written and oral, can perform complex technical discussion with foreign clients and colleague, write complex technical documentation and specifications .
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases