Sandwoods was established in 2004, and in just 10 short years already possesses an impressive track record. Its properties of note include ‘Spangle Heights’ in Zirakpur — a trend setting residential development and ‘Spangle Condos’ in Ghazipur, home of premium developments today. Sandwoods is among few developer who have been first to conceive and delivered projects in the hill estate of Himachal. The elegant Opulencia, our latest luxury residential development, promises to transform the skyline of Mohali and redefine modern suburban living through the incorporation of key socio-environmental facets into its designs.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases