Keywords / Skills : At least 10 years of experience related to writing, editing, interviewing, content curation/generation, driving primary and secondary research Educational Qualification: University degree in Journalism/Communications Knowledge of Instructional Design, Content Marketing Project management skills REQUIRED SKILLS: Excellent command over English Great storyteller and interviewer, with a ‘nose for news’ Meticulous editor with a proven ability to ensure best practices in messaging and writing, trendspotting Stickler for deadlines. Meticulous and detail-oriented with ability to multi-task & prioritize Ability to liaise independently with content agencies as well as internal stakeholders to create insightful content for WOOL magazine Adept at handling both business and technology aspects of marketing content Be a team player Lead Topic identification, Author identification; scoping & target identification; questionnaire development; field work; analysis & storyline creation PREFERRED SKILLS: Knowledge of technology trends across industries Ability to handle digital content, while showing dexterity to juggle both online and offline content Knowledge of brand branding, social & digital media, marketing blitz and promotions Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law
WOOL is an independent quarterly magazine from Wipro that features trends that are in the making, the non-obvious ones. Spun out of ‘cool’, WOOL stands for trends, everything digital & ‘Life Upside Down’. WOOL is published quarterly for an exclusive audience of Fortune 500 CXOs, business leaders and thought leaders. We also promote the digital version of WOOL to our 160,000+ Wiproites. The Managing Editor for WOOL will the "owner" of this thought leadership platform. S/he will scoop out relevant trends and best insights – marry business, technology trends and thought leadership. S/he will project manage the publication start to end, write for the magazine, oversee and drive the marketing of the platform, and develop it from being a magazine to eventually becoming a peer-to-peer thought leadership exchange platform for CXOs. This is a one of its kind role in Wipro that allows the incumbent to shape the positioning of the company to the external thought leaders.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases