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Manager/Sr. Manager - FOBO Reconciliation

Keywords / Skills : Manager/Sr. Manager - FOBO Reconciliation

15 - 25 years
Posted: 12th Aug 2017

Industry
Insurance
Retailing
Function
Sales/ Business Development
Role
Business Development Manager
Education
BL/LLB
Posted On
12th Aug 2017
Job Ref code
17000ONS
Job Description
Environment

A 100% owned subsidiary of European banking and financial services major Societe Generale (SG), Societe Generale Global Solution Centre (SG GSC) came into existence in 2000. Established as an offshore development centre in Bangalore, also having a presence in Chennai, SG GSC has 15 years of sustainable delivery expertise to its credit, and develops global best practices to promote the strategic objectives of the Societe Generale Group.
SG GSC possesses in-depth understanding of the business processes and cutting-edge technologies across domains of Societe Generale’s diverse portfolio. We deliver best-in-class solutions to the Group’s entities in the realm of corporate and investment banking, retail banking, specialized financing and insurance, private banking, and global investment management and services.
We place the highest importance on our employees and provide extensive opportunities for career progression and development. SG GSC conforms to the group diversity principles, and has a multi-cultural staff representing seven nationalities, and speaking 20 languages. Women comprise 25% of our workforce. , Mission

The role incumbent, as Sr. Manager is specifically responsible for :

Delivery and Operations Excellence :

• Monitoring and ensuring the production quality in terms of the KPI & KRI for REC are in line with global standard and breaks are under control. Ensure collation of daily and monthly KRIs for the perimeter that provides clarity of breaks to all stakeholders and management levels.
• Implement and oversee the execution of Global CI practices as followed globally for QTY/REC and present the CI picture and maturity with the Global head to the relevant Global stakeholders.
• Supervise daily production across the split teams two locations. Review functional split and controls within REC teams to ensure the right model minimizing duplication of effort/control. Integrate the split teams of Rec and have a robust local governance model.
• Monitor operational risk/reporting and Business Continuity resiliency for critical function of the department. That all controls are performed on time. Understand; educate team on internal control and compliance processes along with and legal and regulatory requirements. Ensure adherence.
• Take the ownership/accountability of breaks and organize/participate in the Sprint/Prioritization meetings to push for resolution.
• Ensure all documents related to the department/activity is well managed in one central location for easy access and reference.
• Participate and contribute to transformation projects ensuring BAU for daily production activities.

Client and Relational Excellence:
Responsibility is to maintain,
• Regional level cartography for all recon activities performed within Asia to ensure recon as a "control" is implemented for all asset classes within region or in GSC OPER REC.
• Organize and chair the Monthly Governance meetings with Global heads and other stakeholders to give them the visibility on production handled in GSC.
• Maintain a good working relation with Global stakeholders and keep them updated on the issues, concerns and achievement of the team.
• Cascade information’s to the team members on the global strategy and roadmap to keep them involved and interested to deliver.
• Ensure that the level and depth of investigations for recons breaks is of good quality and breaks are allocated to the right break responsible stakeholders after in-depth investigations. Follow up are done with the break responsible to ensure all breaks are resolved within reasonable time frame.
• Build and maintain a robust organization to have the right level of management oversight for all functions delivered with QTY/REC maintaining a strong "extended team" model and sustaining its robustness and spirit across existing and new functions.

Change Management and Transformation

• Monitor progress of continuous improvement initiatives and take appropriate corrective actions when required. Establish a strong process of Go & See and White Boarding in OPER.
• Instill culture of the right managerial practices among the managers to change the mindset and be more focused on the process development and improvement to make it more efficient and robust.
• Promote a culture of innovative working to think more and contribute innovative ideas to make processes more efficient and robust.
• Encourage innovation by keeping the team informed of various initiatives ongoing worldwide and at GSC to think differently.

People and Culture

• Ensure the appropriate break down of GSC and BL strategic objectives into operational objectives and ensure sound appropriation and integration across the team.
• Coach and mentor the direct reports to be able to take up challenging roles and responsibilities and guide them to be able to deliver as per the global roadmap.
• Build a performance oriented culture within the perimeter; ensuring the correct message on the significance of merit and contribution is sent across during Reward and Recognition exercises.
• Disseminate critical information, provide periodic up-dates and deliver various organizational communications to the teams in the perimeter as well as address any concerns or grievances.
• Identify/Groom and set the roadmaps for experts in the process for career opportunities.
, Profile

- 7 plus years of relevant experience into FOBO reconciliation in IB domain
- Bachelor's degree
- People Management experience is a must

About Company

Societe Generale Global Solution Centre Pvt. Ltd. is providing Business strategies, IT Consulting, Project Management, Societe Generale Global Solution Centre Pvt. Ltd. has been set up as a strategic arm of the Bank in 2000, at Bangalore, Société Générale Global Solution Centre serves as a ‘Centre of Excellence’ for the Group. Global Investment Management & Services: Société Générale is one of the largest banks in the euro-zone in terms of assets under custody (EUR 2 731 billion, March 2008) and under management (EUR 391 billion, March 2008)

SG GSC was started by Société Générale as its second entity in India after the Investment Bank. Over the past eight years, SG GSC has evolved to become the 'Global Knowledge Centre' for the Group with a reputation for providing innovative solutions that combine in-depth business knowledge with exceptional technology skills. The centre today has over 900 employees and has plans to grow further in the coming years. SG GSC works for multiple business lines including Société Générale Corporate and Investment Banking, Specialized Financial Services, Retail Banking and Global Investment Management and Services.
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