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Keywords / Skills : P2P process, Vendor payable, PR / PO transaction processing , Invoice Processing , Payment processing

5 - 11 years
Posted: 2017-09-13

Customer Service/ Call Centre/ BPO
Operations Manager
Any graduate
Posted On
13th Sep 2017
Job Description

Major Function: To manage process performance for a US insurance client Responsible for entire P2P process and departmental functions such as Vendor payable, PR / PO transaction processing , Invoice Processing , Payment processing , Travel and Entertainment Expenses, handling vendor and staff queries, AP related management reporting, corresponding internal controls meeting clients expectations in terms of SLAs, people management and to create positive customer experience•

. Understands & anticipates Clients business needs concerns & issues, and monitors progress to achieve results.

• Benchmarks best in class performance and creates and achieves aggressive standards.

• Creates an internal environment where client is the focus of the business through appropriate communication

• Thinks of ways to enhance the Client's business

• Encourages best practice sharing and collaboration to optimize team processes and constantly keeps the business and client / internal customer at the forefront

• Shows openness to feedback and willingness to change.

• Develops and manages relationships with key stakeholders and aligns their efforts towards common business objectives.

• Gets things done. Takes ownership & Accepts accountability

• Creates specific plans to meet the goals, seeks to accomplish measurable results. Anticipates problems before they occur and finds solutions.

• Has a strong sense of urgency for getting work done, acts within deadlines, shows a significant level of effort, persistence, and time commitment to achieve goals and meet deadlines

• Interprets data to create meaningful information and analysis.

About Company

"EXL has a robust recruitment process where the employment criterion is based purely on merit.
EXL neither charges any fee, nor requires / demands any money or security deposits from any candidate or jobseekers at any stage of recruitment and also does not collect any fees from educational institutions for participation in a recruitment event. EXL’s has not authorized any person including its employees, hiring partners, consultants, etc., and they are not permitted, to charge or demand any fees, money / security deposits or any amount by whatever named called from any candidate, educational institutions, etc.

Any person dealing with unauthorized parties for seeking job opportunities with EXL or paying money or bribe for the same is / shall be doing so at his/her own risk and consequences. EXL shall not have any obligation to honor terms of any fake offer letter so issued, or provide employment to anyone who has been issued a fraudulent offer letter. Further, EXL is not / shall not be responsible or liable for any consequences whatsoever including for losses, damages, etc. (monetary or otherwise) including but not limited to loss of data that are incurred, suffered or sustained as a consequence of aforesaid.
EXL’s policies strictly prohibit accepting or offering any bribes, kickbacks, payoffs or other such corrupt practices. "

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