Review existing processes in Finance, provide recommendations on driving efficiencies, implement process improvements and maintain strong controls environment framework.
Proactive communication with stakeholders across India and Middle East, provide strong operational support and seek regular feedback on the performance of FSC
Ensure that all processes in Finance Service Centre (FSC) are documented and employees in the team have been trained to support work for other colleagues during absences.
Build a strong talent pipeline with focus on team development and growth
Support Manager Accounts in ensuring group policies are consistently applied in their territory.
Assist Manager Accounts with the financial reporting, credit management, taxation, treasury (including banking, mandates, bonds), and internal controls in the territory.
Ensure prompt processing of AP and AR invoicing; including maintenance of a billing diary, investigation, and clearance of any invoicing queries.
Ensure preparation of timely and accurate payroll. Review existing processes in payroll and provide recommendations for improvement and control Assist Manager Accounts with production of statutory accounts, branch / other tax returns. coordination of any tax, statutory, and internal audits / assessments.
Support local finance teams by preparation and qualitative review of monthly balance sheet reconciliations. Assist in monitoring inter-company accounts to ensure the transactions are valid, reconciled and settled as appropriate with guidance from group Treasury.
Establish a dashboard to monitor the performance of FSC on accuracy, timely processing and customer satisfaction
Organise monthly review call with country finance leads and other stakeholders to seek feedback on the performance of FSC
Proactively identify new processes and its seamless migration to the FSC
, Desired Profile
Strong communicator with excellent relationship building skills
Conversant in the use of Microsoft products and experience in other ERP systems
Proven ability to produce accurate management reports to tight deadlines
Strong analytical ability with effective communication and interpersonal skills
Fluent English (both written and verbal)
Willingness to undertake business travel as required around middle east and India
Flexibility to work longer hours at peak times as required
Reference ID - GH/EPC/JC//27032018//74631/Manager - Finance Service Center ,
GlobalHunt is an premier executive recruitment and selection services company providing wide range services to companies. Our services are available over a wide geographical area that spans across Asia Pacific, Africa, Europe and American markets, making us one of the leading HR firms.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases