JOB DETAILS Lotus domino notes Type of Requirement Contract About Company CMMI 5 LEVEL Work Experience 4 - 6 years Skillsets required Lotus Domino, Location Chennai No. of Openings 5 Job Description Lotus domino notes EducationSpecialisation Any Salary Negotiable Expires on 12th November 2017 For Further Details Contact
V.Bhuvaneswari Resource Executive- HR SixSigma SoftSolutions Pvt. Ltd., T M A Tower No.19,second floor, Dr Thirumurthy Nagar Main Road, Nungambakkam, Chennai - 600 034 91-044-28311452-463 Email : [HIDDEN TEXT] Mobile No. : 9962226073 Web : www.6sos.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases