Key Responsibilities: • Support the regions in empanelment of advocates or law firms and Monitor the performance and quality of the empaneled Advocates and/or law firms • Should have knowledge of DRT proceedings and SARFAESI, Sec.138 cases of NI Act, Arbitration Proceedings, Civil Recovery Suites and Execution Proceedings, Sec.156(3) cases under CrPC, Consumer cases, State Commission appeals etc…. • Should have handled documentation/legal opinion on the property title trace and guide the team with solutions. • Drafting and issuance of Legal Notices. Preparing responses to customers Legal notices and Ombudsman Complaints. • Manage database/MIS of all the ongoing proceedings across functions and regions, follow up with concerned business/regional team for closure and to circulate the MIS as and when required by HO.
Simply Naukri.In a professionally managed HR Outsourcing organization which specializes in Temporary Staffing, Employee Leasing, Permanent Staffing and Training services.
HR function is fast becoming the core function in the 21st century as companies compete to attract, select, provide opportunities for growth and learning and retain talent to compete in the marketplace.
Simply Naukri.In built strategies, methodologies and networks to offer top of the line quality services in the HR Space for our customers, enabling them to better compete in the market place.
Simply Naukri.In functions as an integrated extended company for its clients HR outsourcing needs.
Our work and clients has made us among the preferred HR outsourcing company in India with an enviable track record.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases