The candidate should be Graduate in Hotel Management and Catering Technology from recognised university with minimum of 2 years experience is desirable. Interested candidates may send their resume to [HIDDEN TEXT]
Global Recruiters is one of the professional recruiting consultancy based out at Hyderabad. We are enriched by experienced professionals of Hardcore Human Resources, IT and ITES personnel to cater to client�s requirement in the respective verticals. Our young team possesses the skills, quality and expertise to fulfill our client�s need. We offer recruitments from junior level to senior level including support staff to our clients.
We believe : �Quality is never an accident; it is always the result of intelligent efforts.� We assure to provide you qualitative candidates after thorough screening and interviewing. We aim at satisfying our client�s requirements by providing the right candidate within the stipulated time frame.
We are sure you will get enthused by our professionalism.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases