Salary: Basic Salary : QRs. 2300 (Qatari Riyals Three Thousand Only) per month.
Accommodation : Shared bachelor accommodation provided by the company.
Transportation : provided by company (to and from office/site)
Probation period : 3 (three) months, during which your service will be evaluated
Status : Single
Contract period : 2 (two) years and renewal
Leave Entitlement : 21 (twenty one) days paid leave per year
Air passage (for vacation) : Company-provided economy class returns free air- ticket (Doha-nearest international airport from hometown in India) after completion of 12 months' continuous service should the contract be renewed; otherwise a One - way economy class ticket shall be provided.
Other Terms & Conditions : As per Qatar Labor Law
Educational Qualification :
Should be Graduate with Hotel & Restaurant Management or any other.
Job Responsibilities: .
Closely monitors daily operations.
Perform all responsibilities of Lundry Supervisor
Oversees daily activities of Workers.
Should have minimum 5+ yrs Exp in the Hotel or Laundry Industry.
Maintaining guest relation.
Supervising all the clerks staff in office.
Coordinating various departments regarding as per event requirements.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases