. HITECH PLACEMENTS was founded in the year 1997 with the sole aim of matching top quality Job-seekers with leading Employers. Since then it has created a dominant brand within its target market place.
HITECH has grown fastest as Reliable & Quality Service Provider having its main focus to offer high quality expertise to both Clients & Candidates. Our Recruitment Team understands the competitive needs of MNCs & dynamic Organizations and provides Candidates with high quality resources.
Our candidates are thoroughly interviewed before they are sent to the respective organizations for recruitment purposes, hence we fulfill a dynamic medium's role at minimal costs.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases