Non-BPO Job Requirements Job openings in Retail sectors, Back end Office, Office Executive, Marketing, Assistant Executive, Show room executive and Other Non-BPO sectors Qualification: SSLC/ PUC/ Diploma and Graduates freshers / PG freshers Salary start from 11,000 to 15000 Flexible work location
BPO Requirements Hiring for Flipkart / SBI mutual funds/ Titanium and Amazon Qualification: Under graduates, Graduate and Post graduate, BE Btech Fresher or Any Experience Salary for premium profile: 15000 to 18000 for Good communication skills with English and Hindi candidates Salary for domestic profile :11500 to 14000 for Basic communication skill with English + Any one languages Flexible work location
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases